Department of Homeland Security Organizational Chart
DHS U.S. Citizenship & Immigration Services (USCIS) Organizational Chart
US ICE Deportation Manual
USCIS Adjudicator's Field Manual
USCIS Affirmative Asylum Process
Includes USCIS Affirmative Asylum Procedures Manual (large pdf)
USCIS Asylum Officer Basic Training Course (AOBTC)
Asylum Officers are required to complete, among other courses, a five-week Asylum Officer Basic Training Course (AOBTC). The AOBTC includes international human rights law, asylum and refugee law, interviewing techniques, decision-making and decision-writing skills, effective country conditions research skills, and computer skills. In addition compulsory in-service training for all asylum officers is held weekly.
USCIS Asylum Resources
Contains a few country reports in the Profile and Perspectives Series; note: the "country information page" referred to at the bottom of the USCIS page no longer exists
Schedule or cancel an appointment with USCIS; includes the Customer Guide (see also, InfoPass.org)
USCIS RAIO Combined Training Lesson Plans
Asylum and International Operations (RAIO) has developed comprehensive training programs for its officer staff. The RAIO Directorate level training branch develops training materials and conducts training for all officers new to RAIO on topics that are common to all officers.